This incident has been resolved.
Sep 16, 22:06 CEST
Our timeseries database powering the Room Climate Report is showing good signs of recovery, especially in the past half an hour! We are continuing to monitor the situation closely, together with our database service provider.
Sep 16, 16:40 CEST
We are unfortunately still experiencing some failures with the Room Climate Report. We are in close touch with the database provider responsible for this functionality to fully resolve the issue.
Sep 16, 13:21 CEST
The Climate Report should now be working. We will keep monitoring the health of the system to ensure its stability.
Sep 16, 00:10 CEST
We have identified the issue and escalated the problem with our time-series database service provider to resolve it as soon as possible.
Sep 15, 20:37 CEST
We have identified an incident affecting the performance of the Room Climate Report in the app. You might experience a delay while opening climate report. Please subscribe to our status page for further updates and information on possible self-help.
Sep 15, 18:55 CEST