tado°
All Systems Operational

About This Site

We continuously monitor the status of my.tado.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to tado° and do not see a notice posted, please contact our support team.

Website (www.tado.com)   ? Operational
Server Application (my.tado.com)   ? Operational
Device Gateway (ingress)   ? Operational
Integrations / 3rd party services Operational
90 days ago
99.99 % uptime
Today
Amazon Alexa   Operational
90 days ago
100.0 % uptime
Today
IFTTT Services   Operational
90 days ago
99.98 % uptime
Today
Google Assistant   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018
Resolved - Since yesterday, 4.7.2018, 10:30 CEST, the tado° IFTTT channels have not been working properly. It was not possible to create new tado° applets, listing rooms did not show anything. It was not possible to change the configuration of existing applets. Also the tado° actions of existing applets did not execute, but fail.

The incident is now resolved and the tado° IFTTT channels work again as intended. The problem was not related to the new humidity triggers which we released recently. Rather, we wrongly changed logic relating to the authorization of the IFTTT integration towards our core application.

We will in the next days improve the monitoring of our IFTTT channels so that this particular incident cannot go unnoticed any more.

We are sorry for any inconveniences.
Jul 5, 17:13 CEST
Investigating - We are currently investigating this issue.
Jul 5, 16:20 CEST
Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.

Jul 2, 2018

No incidents reported.