tado°
All Systems Operational

About This Site

We continuously monitor the status of my.tado.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to tado° and do not see a notice posted, please contact our support team.

Website & shop ? Operational
90 days ago
99.99 % uptime
Today
IoT cloud hub ? Operational
90 days ago
100.0 % uptime
Today
Device connectivity ? Operational
90 days ago
99.98 % uptime
Today
Room climate report database ? Operational
90 days ago
100.0 % uptime
Today
Smart schedule execution ? Operational
90 days ago
100.0 % uptime
Today
360 Remote Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
Resolved - Most affected Smart Thermostats have now been reverted to firmware 67.2.

After the rollback, the communication to the Nefit/Buderus UBA boilers has been restored and the heating will come on automatically again.

Sorry for any inconveniences caused.

Your tado team
Jan 11, 20:57 CET
Monitoring - Currently we are rolling back the firmware update for the affected UBA interfaces.
Jan 11, 20:35 CET
Investigating - We are currently investigating this issue.
Jan 11, 20:11 CET
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.