tado GmbH Status

All Systems Operational

About This Site

We continuously monitor the status of our services and apps. If there are known issues, services will be marked accordingly. For maintenance and major incidents, a note will be posted here. If you are experiencing problems with your tado° system and do not see and problems reported here, please contact our support team.

tado° App Operational

Smart Device Control Operational

Device Installations Operational

Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 29, 2026

No incidents reported today.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

Increased delays for Line X control

Resolved - Starting January 16th around 5pm CET, our systems started to have a partial gradual increase in latency in processing certain events, like manual setpoint changes, for the Line X devices. This increasing latency was unfortunately missed by our automated monitoring as these were delays and not outright failures. Therefore, the fix was applied after it was noticed in-person by one of our engineers on the evening of January 18th.
There was no distinctive underlying failure, our systems just reached a point where processing power was not enough for the increasing load.

We apologise for the inconvenience caused and to avoid such situations in the future we’ve updated our monitoring to closely track delays in processing. Thank you!
Jan 16, 17:00 CET

Jan 15, 2026

No incidents reported.