Database maintenance affecting the apps
Scheduled Maintenance Report for tado GmbH
Completed
Update has been completed without any downtime
Posted Jan 14, 2022 - 14:12 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2022 - 13:31 CET
Scheduled
We are planning to update our database instance operating system for enhanced security.

This will take place on Friday, the 14th of December, between 13:30 CET and 14:15 CET.

For few short periods within this time, you can expect that:
- your tado° app might become unresponsive.
- your rooms might show a "no remote access" message.
- the temperature changes in your Smart Schedule might be delayed.

Manual control on your tado° devices will continue to work as expected. You can find more information on how to control your devices manually here:
https://support.tado.com/hc/articles/207704943

Thank you for your understanding and patience with us.

Your tado° Team
Posted Jan 12, 2022 - 14:37 CET
This scheduled maintenance affected: IoT cloud hub, Device connectivity, Smart schedule execution, and 360 Remote Monitoring.